Check-in instruction need to be clearly highlighted to customer before making the booking. I had to stay one night in a different hotel. Hotel.com support is very poor, when contacted the agent as he given Switzerland number to call hotel. Stay at Rebstock hotel was really good and the service was really good.

Great hotel, wonderful staff, Spotless room. Would absolutely stay here again. I wouldn’t change a thing. Easy parking, good location.

Very nice service, very welcoming

The Hotel was top class - I travel frequently with Business and this Hotel is excellent by any standards. The hotel was in a beautiful area and the Hotel itself was very well kept both inside and outside. The exterior of the Hotel is a very pretty typical southern German design. There was free bicycles available and I would highly recommend cycling up the valley towards Mooskopf Turm.

It was a nice ambiance and hotel was clean and pleasant staff.

Very beautiful hotel, just like in a big garden. Breakfast was super. We didn't get a chance to have dinner there, we were told they closed Monday, but in reality they did open for reservation, not sure why told us closed. Our room was right under their dining room and was very noisy till after midnight. Hotel staff were cleaning till very late, that was a very bad part.