The property is tired but comfortable. It is not suited to small children as there are a few hazards that need attention.
Great stay with a pool in a private and serene villa setting. The staff were super helpful and the GM Bruce really looked after us. Thank you
Subject: Feedback Regarding Our Stay
Dear Bruce,
We appreciate the effort you’ve put into making your property available for guests, and we must say the views are absolutely stunning. Additionally, your warm welcome and thoughtful communication were much appreciated. However, this stay did not meet our expectations, and we feel it’s important to share our experience with you.
Here’s a list of concerns we encountered during our stay:
1. Construction noise: There was construction happening the entire time we stayed here, with workers on the roof and the constant noise of saws and other tools. This made it very difficult to relax by the pool.
2. Hot water: There is barely any hot water.
3. Bathtub and sink issues: The bathtub cannot hold water because the stopper doesn’t work. Additionally, one of the faucets in the master bathroom is so loose that it wobbles significantly.
4. Lighting: The hallway light and the pool light are not functioning.
5. Television: None of the televisions had service during our stay. Someone came out to try to fix it but said it couldn’t be resolved and that you would need to contact the provider. This explanation didn’t make much sense, and the issue remained unresolved.
6. Internet: The internet connection was so poor that we couldn’t use it at all during our stay.
7. Bed comfort: The bed is extremely hard, causing back pain. We requested an extra cushion or topper to make it more comfortable.
It had seen better days :)
o anyone who wants to book Kanda after 2025, please read this first: The pictures show you what you get, but in new condition. Everything is aged now, but it is still worth it. This is the reason why you can book it for a cheaper price; otherwise, you would definitely have to pay more than 500€ per night! We had a nice time there, and the staff is really kind and very helpful.
Anyway, here is a list of things that didn't work: Both ACs in the living room / Villa (Not so important), Washing Machine (Not Important), Microwave in the kitchen (Not Important), and Hot Water (Obviously Important). It is Thailand, and you can easily shower with cold water, but from such a hotel and also with the reduced prices, you can expect hot water. My recommendation: call Kanda before reservation and get a written confirmation regarding hot water, and then book.
Besides that, you can have a beautiful time there :)
The villa is very big. The staff is nice and kind, always eager to help.
But I think this place needs some maintenance or maybe even renovation.
During our stay, 2 of our bedroom's toilets were clogged and were never repaired since. The situation got even worse on the last night, the septic tank water reversely flooded onto our yard causing the stinky smell all over our yard and pool.
The breakfast is another part that should get a 1 star.
We stayed there for 5 straight nights, and every morning the breakfast menu never changed. Imagine you stay at a place where not too many restaurants and shops nearby and your only choice is the same menu same as yesterday and the day before yesterday which is quite pretty frustrating. Considering the price we paid for the 4 bedroom villa and could only get this kind of quality of service, we would try somewhere else next time.
Verified traveler, Feb 2025