Phi Phi Palms Residence

They simply didn’t settle us. They stated that there are no available rooms. In exchange, we got a room in an old and dirty hotel right next to the disco. It was impossible to sleep. As the hotel wrote in response to our review, it turns out we paid too little. We booked through hotels.com at the prices we offered more than three months before the trip. No one has told us during this time that there is a problem. So be careful when booking a room at this hotel - you never know where you will live. Нас просто не поселили. Заявили, что свободных номеров нет. Взамен мы получили номер в старом и грязном отеле вплотную к дискотеке. Спать было невозможно. Как написал отель в ответ на наш отзыв, оказывается, мы заплатили слишком мало. Мы бронировали через hotels.com по тем ценам, что предлагали, больше чем за три месяца до поездки. Никто за это время нам не сообщил, что есть проблема. Так что будьте осторожны, бронируя номер в этом отеле - никогда не знаешь, где вы будете жить

The location is really good ! But the room doesn’t smell good and is really mold

Good for what you pay for. Does get a bit noisy at night, in amongst all the bars. Staff very friendly and efficient.

Great hotel, with very nice staff. The only problem is they mixed up our laundry and lost one of our shirts, and gave us someone else’s shirt by mistake. Other than this, everything was perfect about our stay here.

The place is nice and clean, it’s 100m from the beach. It says it can be noisey, but I didn’t experience that. The room was cleaned everyday to an excellent standard and the staff were very friendly. The WiFi was food in the room and the tv die have English movie channels and American tv shows.

When we first arrived at the hotel, our room had an awful odor coming from the restroom. The shower was dirty as well. I went to ask about switching rooms because anytime you used anything in the bathroom, (shower,toilet, sink) the smell was worse. The staff was not too friendly when we asked for a new room. We ended up getting a new room that wasn’t as bad but still dirty bathroom. We ended up cutting our trip short and leaving a day early from the hotel.