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Lao People's Democratic Republic
Luang Prabang
Pullman Luang Prabang
Pullman Luang Prabang
Ban Pong Wanh
Front desk staff seems very outgoing and helpful. Dining staff seems quite reserved almost unfriendly, however they did get better after a few days. The food served at the restaurant wasn’t so great though.
That being said it is a beautiful property, with a lot of potential.
The rooms are sometimes setup in a way that if you are unfortunate enough to have inconsiderate noisy guests next to you, you won’t be able to get any sleep. The staff should do better to prevent this. Perhaps post signs to respect the quietness.
James, May 2025
Front desk staff seems very outgoing and helpful. Dining staff seems quite reserved almost unfriendly, however they did get better after a few days. The food served at the restaurant wasn’t so great though.
That being said it is a beautiful property, with a lot of potential.
The rooms are sometimes setup in a way that if you are unfortunate enough to have inconsiderate noisy guests next to you, you won’t be able to get any sleep. The staff should do better to prevent this. Perhaps post signs to respect the quietness.
James, May 2025
The setting of this hotel is stunning - you can see the rice fields from the lobby and the pools. This was the highlight of our Laos trip. Check in staff (and all staff we encountered) were so friendly and we really appreciated an upgrade to a bigger room and a cake for my birthday! The only thing I'd really recommend the hotel improving (or guests staying away from) is the western food which was weird and not great. I wish they had more local and Asian food, for example at the pool bar, H20, only weird/western foods were available.
Verified traveler, Mar 2025
The setting of this hotel is stunning - you can see the rice fields from the lobby and the pools. This was the highlight of our Laos trip. Check in staff (and all staff we encountered) were so friendly and we really appreciated an upgrade to a bigger room and a cake for my birthday! The only thing I'd really recommend the hotel improving (or guests staying away from) is the western food which was weird and not great. I wish they had more local and Asian food, for example at the pool bar, H20, only weird/western foods were available.
Verified traveler, Mar 2025
Pullman Luang Prabang was a fantastic experience: peaceful, tranquil and luxurious.
Every member of staff was dedicated to making our stay wonderful, the grounds were tranquil and there were lots of lovely locations to relax in, including 2 large pools.
The outstanding service provided by David and the hotel staff is what made our holiday so memorable. David looked after us every day, including his days off! From arranging day tours to bringing lunch to us by the pool, all our needs were more than met.
We we also given a room upgrade, which was a wonderful surprise. All room balconies face the lovely rice fields, so there's no fear of missing out, wherever you stay.
The hourly shuttle to town centre was very convenient, so there was no need to worry about the hotel being located a bit further than expected. We were even dropped directly at our restaurant!
The hotel rabbits, cats and buffalo were a delightful addition to the lovely environment.
I'm certain that anyone who stays here will be impressed and leave with fond memories of swaying rice fields, warm local smiles and a feeling of wanting to come back.
Saija, Mar 2025
Pullman Luang Prabang was a fantastic experience: peaceful, tranquil and luxurious.
Every member of staff was dedicated to making our stay wonderful, the grounds were tranquil and there were lots of lovely locations to relax in, including 2 large pools.
The outstanding service provided by David and the hotel staff is what made our holiday so memorable. David looked after us every day, including his days off! From arranging day tours to bringing lunch to us by the pool, all our needs were more than met.
We we also given a room upgrade, which was a wonderful surprise. All room balconies face the lovely rice fields, so there's no fear of missing out, wherever you stay.
The hourly shuttle to town centre was very convenient, so there was no need to worry about the hotel being located a bit further than expected. We were even dropped directly at our restaurant!
The hotel rabbits, cats and buffalo were a delightful addition to the lovely environment.
I'm certain that anyone who stays here will be impressed and leave with fond memories of swaying rice fields, warm local smiles and a feeling of wanting to come back.
Saija, Mar 2025
This property is top rated for
Cleanliness
9.4
Service
9.0
Property Condition
9.0
Amenities
Amenities for Pullman Luang Prabang
FAQs
FAQs for Pullman Luang Prabang
Have a specific question in mind?
Check our FAQ section to find answers to commonly asked questions. Explore popular topics and find the information you are looking for.
What are the check-in and check-out times at Pullman Luang Prabang?
The check-in time at Pullman Luang Prabang is 14:00 and the check-out time is 12:00.
Where is the Pullman Luang Prabang property located?
Property is located in Ban Pong Wanh, Luang Prabang, Lao People's Democratic Republic.
What are the dining options available at Pullman Luang Prabang?
Satisfy your appetite for lunch, dinner, or brunch at L'Atelier, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee. Children aged 11 and younger eat free breakfast., Pullman Luang Prabang
What are the top amenities available at Pullman Luang Prabang?
The top amenities available at Pullman Luang Prabang includes Free Wi-Fi, Extra charge Shuttle to airport, Extra charge Babysitting service, Front desk, Smoking area.
Is free cancellation available?
Yes, free cancellation is available. However, it is recommended to review the cancellation policy carefully before making a booking.
What are the closest top attractions near Pullman Luang Prabang?
Distances are displayed to the nearest 0.1 mile and kilometer.
Wat That Luang - 3.6 km / 2.3 mi
Pha Tad Ke Botanical Garden - 4.2 km / 2.6 mi
Wat Manorom - 4.2 km / 2.6 mi
UXO Laos Visitor Center - 4.7 km / 2.9 mi
Dara Market - 4.7 km / 2.9 mi
Wat Mai - 4.7 km / 2.9 mi
Morning Market - 4.8 km / 3 mi
Traditional Arts and Ethnology Centre - 4.8 km / 3 mi
Wat Ho Pha Bang - 4.8 km / 3 mi
Royal Palace Museum - 4.9 km / 3 mi
Wat Pa Huak - 4.9 km / 3.1 mi
Night Market - 5 km / 3.1 mi
Mekong - 1.4 km / 0.9 mi
Phousi Hill - 4.8 km / 3 mi
Wat Aham - 5.1 km / 3.1 mi
The preferred airport for Pullman Luang Prabang is Luang Prabang (LPQ-Luang Prabang Intl.) - 8.7 km / 5.4 mi
, Pullman Luang PrabangIs parking available at Pullman Luang Prabang?
Pullman Luang Prabang offers parking.
Does Pullman Luang Prabang have airport transportation?
Pullman Luang Prabang offers airport transportation.
Attractions
Points of interest
- Distances are displayed to the nearest 0.1 mile and kilometer.
- Wat That Luang - 3.6 km / 2.3 mi
- Pha Tad Ke Botanical Garden - 4.2 km / 2.6 mi
- Wat Manorom - 4.2 km / 2.6 mi
- UXO Laos Visitor Center - 4.7 km / 2.9 mi
- Dara Market - 4.7 km / 2.9 mi
- Wat Mai - 4.7 km / 2.9 mi
- Morning Market - 4.8 km / 3 mi
- Traditional Arts and Ethnology Centre - 4.8 km / 3 mi
- Wat Ho Pha Bang - 4.8 km / 3 mi
- Royal Palace Museum - 4.9 km / 3 mi
- Wat Pa Huak - 4.9 km / 3.1 mi
- Night Market - 5 km / 3.1 mi
- Mekong - 1.4 km / 0.9 mi
- Phousi Hill - 4.8 km / 3 mi
- Wat Aham - 5.1 km / 3.1 mi
- The preferred airport for Pullman Luang Prabang is Luang Prabang (LPQ-Luang Prabang Intl.) - 8.7 km / 5.4 mi
About the property
Property policies
Check-in
Check-in: From 02:00 pm To 05:00 am
In case of late Check-in please contact Almosafer or the property directly to avoid cancellationCheck-out: Until 12:00 pm
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property uses a grey water recycling system
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Important information
You need to know
- Pool access available from 9:00 AM to 7:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 50 per accommodation, per night
We have included all charges provided to us by the property.
Optional fees
- Fee for buffet breakfast: approximately USD 21.78 for adults and USD 10.89 for children
- Airport shuttle fee: USD 18 per vehicle (one-way, maximum occupancy 10)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 66.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property description
General description
Near Pha Tad Ke Botanical Garden
Location
Located in Luang Prabang, Pullman Luang Prabang is in the mountains, a 2-minute drive from Mekong and 5 minutes from Wat That Luang. This family-friendly hotel is 2.6 mi (4.2 km) from Wat Manorom and 2.6 mi (4.3 km) from Pha Tad Ke Botanical Garden.
Dining
Satisfy your appetite for lunch, dinner, or brunch at L'Atelier, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee. Children aged 11 and younger eat free breakfast.
Rooms
Make yourself at home in one of the 123 air-conditioned rooms featuring minibars and espresso makers. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a waterslide, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business, and other amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
