S Hotel Bahrain

The location is close to the City Center Mall. The room cleanliness is good and spacious, it had two views, and the room furniture is old. There are parking spaces for the hotel, and it is suitable for families. The check-in and check-out are very easy, and it is characterized by quietness with no noise.

Unfortunately, a very bad experience. The cleanliness of the room and the quality of the furniture are very poor. The only nice thing is the reception staff and the location of the hotel. I do not recommend it at all.

Nice staff, bad carpet smell and damaged shower, unconfortable charr in the room, strong noise from the restauranst above us, I asked room service to bring me one item, but never came or called. Overall looks good for quick business trip. They will charge for ice and even worst they deliver it in a container not designed for ice and it will melt quickly. Excellent and very tasty checkin Baryani. Also, excellent housekeeping service. I am trying to be fair so I mentioned the pros & cons during my visit.

The hotel was very comfortable in terms of cleanliness, quietness, service, and location; everything was great.

I only liked the location, but the hotel and services are not worth the money and the stay will not be repeated. It is used up, the lighting is bad, and the service is slow.

I stayed at this hotel less than 3 months ago and I enjoyed it so I booked it again. BIG MISTAKE! There were long, black hairs in the bed and the grout in the shower was incredibly mouldy and disgusting. On my 2nd last day, one of my shirts came back from the laundry still dirty so they sent it away to be washed again. They assured me it would be back by 11am the following day. I had to check out at 1pm. When I went to check out, I asked if I could collect my shirt and they asked me to wait 5 minutes. I told them I only had 5 minutes to spare because I had to get to the airport. 5 mins became 15 mins which then became 30 minutes. They had agreed to post my shirt to Australia and refund my laundry cost but no moron would take my address. My stress levels went THROUGH THE ROOF when they kept me waiting 40 minutes! Then somebody handed me my WET t-shirt which was STILL STAINED! They still agreed to refund my laundry charge and get me a shuttle to the airport. STILL NO REFUND! They had NO UNDERSTANDING that I had to get to the airport. They kept asking me to wait "five minutes, five more minutes." That became 40 minutes. Then I got a WET t-shirt which was still stained. STRESS, STRESS, STRESS...and still NO REFUND. Never again. I have attached a photo of the MOULDY GROUT. Blergh!