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Sheraton Centre Toronto Hotel Featured Image
Sheraton Centre Toronto Hotel Exterior
Sheraton Centre Toronto Hotel Exterior
Sheraton Centre Toronto Hotel Exterior
Sheraton Centre Toronto Hotel Reception
Sheraton Centre Toronto Hotel Reception
Sheraton Centre Toronto Hotel Reception
Sheraton Centre Toronto Hotel Reception
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Sheraton Centre Toronto Hotel

Sheraton Centre Toronto Hotel

Hotel

123 Queen St W, Toronto, Canada, M5H2M9
8.8
Based on 2216 reviews

Cleanliness

9.0

Service

9.0

Property...

8.8

wonderful experience. nice room, many amentities.
john
·
Aug 2026
This was my first time visiting Toronto. I will stay here again as the service and hotel were central and great!
Chikaelo
·
Aug 2026
Awesome. Love this place
John
·
Aug 2026
Loved the pool and the whole deck area. For an outdoor pool, it was well taken care and clean. A joy to swim in.
susie
·
Aug 2026
Excellent hôtel, très bien situé, service impeccable et sympathique.
OLIVIER
·
Aug 2026
The staff here is top notch! Everyone went out of their way to be more than just polite. Not one complaint there. The rooms are VERY dated, i found our room dingy, and for the price we paid, i expected much better. The bathroom is tiny and toilet area was very weird, the pullout bed in the king suite was not convenient at all, there was no room to pass and go to the bathroom or the exit from the bedroom. Also the low ceiling made us feel claustrophobic in the bedroom. I would not book this room ever again. We opted for the club package but not sure that I would do that again. Breakfast was ok. The pool area was great, and the lobby has a lot of seating and was comfortable.
Angela
·
Aug 2026
Map

Your stay

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Amenities

Amenities for Sheraton Centre Toronto Hotel

Wi-Fi

Wi-Fi

Express check-in/check-out

Express check-in/check-out

Front desk

Front desk

Gym/fitness centre

Gym/fitness centre

Sauna

Sauna

ATM

ATM

Lifts

Lifts

Concierge

Concierge


Internet Access

Internet Access

Wi-Fi

Free

Beauty & wellness

Beauty & wellness

Gym/fitness centre

Sauna

Shops

Shops

Supermarket

Gift shop

Front desk services

Front desk services

Front desk

Concierge

Laundry service

Express check-in/check-out

Luggage storage

Parking & transportation

Parking & transportation

Parking

Accessibility

Accessibility

Wheelchair accessible

General

General

Lifts

ATM

Non-smoking hotel

Multilingual staff

Business centre

Garden

Ballroom

Conference room

Food & drink

Food & drink

Breakfast

Extra charge

Vending machines

Services

Services

Wedding services

FAQs

FAQs for Sheraton Centre Toronto Hotel

Have a specific question in mind?

Check our FAQ section to find answers to commonly asked questions. Explore popular topics and find the information you are looking for.

The check-in time at Sheraton Centre Toronto Hotel is 15:00 and the check-out time is 11:00.
Property is located in 123 Queen St W, Toronto, Canada.
Grab a bite at 43 Down, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee., Sheraton Centre Toronto Hotel
The top amenities available at Sheraton Centre Toronto Hotel includes Free Wi-Fi, Express check-in/check-out, Front desk, Gym/fitness centre, Sauna.
This hotel offers non-smoking rooms.
Yes, free cancellation is available. However, it is recommended to review the cancellation policy carefully before making a booking.
Distances are displayed to the nearest 0.1 mile and kilometer.

PATH Underground Shopping Mall - 0.1 km / 0.1 mi
Osgoode Hall - 0.1 km / 0.1 mi
Four Seasons Centre - 0.1 km / 0.1 mi
Nathan Phillips Square - 0.1 km / 0.1 mi
Queen Street West - 0.3 km / 0.2 mi
Toronto City Hall - 0.4 km / 0.3 mi
Toronto-Dominion Centre - 0.4 km / 0.3 mi
CF Toronto Eaton Centre - 0.5 km / 0.3 mi
Downtown Yonge - 0.5 km / 0.3 mi
Elgin and Winter Garden Theatres - 0.5 km / 0.3 mi
Roy Thomson Hall - 0.7 km / 0.4 mi
Royal Alexandra Theatre - 0.7 km / 0.4 mi
Massey Hall - 0.7 km / 0.4 mi
Ed Mirvish Theatre - 0.7 km / 0.5 mi
Sankofa Square - 0.8 km / 0.5 mi

The nearest airports are:
Billy Bishop Toronto City Airport (YTZ) - 3.4 km / 2.1 mi
Toronto Pearson Intl. Airport (YYZ) - 27.9 km / 17.3 mi

, Sheraton Centre Toronto Hotel
Sheraton Centre Toronto Hotel offers parking.

Attractions

Points of interest

  • Distances are displayed to the nearest 0.1 mile and kilometer.
  • PATH Underground Shopping Mall - 0.1 km / 0.1 mi
  • Osgoode Hall - 0.1 km / 0.1 mi
  • Four Seasons Centre - 0.1 km / 0.1 mi
  • Nathan Phillips Square - 0.1 km / 0.1 mi
  • Queen Street West - 0.3 km / 0.2 mi
  • Toronto City Hall - 0.4 km / 0.3 mi
  • Toronto-Dominion Centre - 0.4 km / 0.3 mi
  • CF Toronto Eaton Centre - 0.5 km / 0.3 mi
  • Downtown Yonge - 0.5 km / 0.3 mi
  • Elgin and Winter Garden Theatres - 0.5 km / 0.3 mi
  • Roy Thomson Hall - 0.7 km / 0.4 mi
  • Royal Alexandra Theatre - 0.7 km / 0.4 mi
  • Massey Hall - 0.7 km / 0.4 mi
  • Ed Mirvish Theatre - 0.7 km / 0.5 mi
  • Sankofa Square - 0.8 km / 0.5 mi

Nearest airports

  • Billy Bishop Toronto City Airport (YTZ) - 3.4 km / 2.1 mi
  • Toronto Pearson Intl. Airport (YYZ) - 27.9 km / 17.3 mi

About the property

Property policies

Check-in

  • Check-in: From 03:00 pm To 05:30 am In case of late Check-in please contact Almosafer or the property directly to avoid cancellation
  • Check-out: Until 11:00 am

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in Special Instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Room occupancy is determined by the property and accommodates the number of guests selected in your search. Bedding arrangements may vary and may not always include a separate bed for each guest. Please ensure the room you book meets your bedding requirements.

Please note that if the bed type (e.g., double bed or twin beds) is not explicitly specified in the room name, bed configuration is subject to hotel availability upon check-in.

Important information

You need to know
  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is recommended for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees and extras

Optional fees

  • Fee for full breakfast: approximately CAD 5 to 30 for adults, and CAD 5 to 30 for children
  • Covered valet parking fee: CAD 73.45 per day (in/out privileges)
  • Pet fee: CAD 50 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property description

General description

Near Toronto Eaton Centre

Location

With a stay at Sheraton Centre Toronto Hotel, you'll be centrally located in Toronto, steps from Nathan Phillips Square and within a 10-minute walk of CF Toronto Eaton Centre. This family-friendly hotel is 0.7 mi (1 km) from Ed Mirvish Theatre and 0.7 mi (1.1 km) from Metro Toronto Convention Centre.

Dining

Grab a bite at 43 Down, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms

Make yourself at home in one of the 1372 air-conditioned guestrooms. Your pillowtop bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities

Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business, and other amenities

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Toronto? This hotel has 5383 square feet (500 square meters) of space consisting of conference space and 60 meeting rooms. A bus station shuttle is available for a surcharge.

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