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Saudi Arabia
Mecca
Sheraton Makkah Jabal Al Kaaba Hotel

Sheraton Makkah Jabal Al Kaaba Hotel

Hotel

Jabal Al Kaaba

The hotel offers a beautiful stay with excellent service.

Reviews summary

The stay was very excellent
🇸🇦
Abdullah, Mar 2026
Family rooms and distinctive mats
🇸🇦
Fahad, Mar 2026
I spent one night there; it was very beautiful, and I previously stayed there last year, it was excellent.
🇸🇦
Hasaan, Mar 2026
Special thanks to the hotel restaurant manager for the hospitality and the reception staff and their friendliness
🇸🇦
Latifa, Mar 2026
Awesome
🇸🇦
FATIMAH, Mar 2026
Twice a great to stay and they recommended
🇸🇦
Turki, Mar 2026
This property is top rated for
Cleanliness
8.7
Service
8.6
Rooms
8.3

Amenities

Amenities for Sheraton Makkah Jabal Al Kaaba Hotel

Wi-Fi

Wi-Fi

Front desk

Front desk

Spa/health club

Spa/health club

Lifts

Lifts

Concierge

Concierge

Laundry service

Laundry service

Conference room

Conference room

Non-smoking hotel

Non-smoking hotel


Internet Access

Internet Access

Wi-Fi

Free

Beauty & wellness

Beauty & wellness

Spa/health club

Shops

Shops

Gift shop

Front desk services

Front desk services

Front desk

Concierge

Laundry service

Luggage storage

Family friendly

Family friendly

Children's activities

Free

Accessibility

Accessibility

Wheelchair accessible

General

General

Lifts

Non-smoking hotel

Multilingual staff

Business centre

Library

Ballroom

Conference room

Food & drink

Food & drink

Breakfast

Extra charge

Services

Services

Wedding services

FAQs

FAQs for Sheraton Makkah Jabal Al Kaaba Hotel

Have a specific question in mind?

Check our FAQ section to find answers to commonly asked questions. Explore popular topics and find the information you are looking for.

The check-in time at Sheraton Makkah Jabal Al Kaaba Hotel is 16:00 and the check-out time is 12:00.
Property is located in Jabal Al Kaaba, Mecca, Saudi Arabia.

Delight your palate with a diverse array of culinary delights at our three onsite restaurants at Sheraton Makkah Jabal Al Kaaba Hotel, specializing in Middle Eastern, Asian, and International cuisines. If you are a fan of Asian Food, Asia Restaurant features signature dishes from East Asia and South Asia such as Singapore Noodles and Beef Rendang from Indonesia and original kebab and biryani recipes from Rajasthan. Whether craving authentic Gulf and Levantine dishes or International delicacies, Al Firdous Restaurant meets all tastes. Additionally, guests can enjoy the convenience of in-room dining or unwind with a refreshing beverage at the hotel's Chocolate Lounge.

, Sheraton Makkah Jabal Al Kaaba Hotel
The top amenities available at Sheraton Makkah Jabal Al Kaaba Hotel includes Free Wi-Fi, Front desk, Spa/health club, Lifts, Concierge.
This hotel offers non-smoking rooms.
Yes, free cancellation is available. However, it is recommended to review the cancellation policy carefully before making a booking.
Distances are displayed to the nearest 0.1 mile and kilometer.

Great Mosque of Makkah - 0.5 km / 0.3 mi
60th Street - 0.7 km / 0.4 mi
Alkhalil Courtyard - 0.7 km / 0.4 mi
Souk Al-Khalil - 0.8 km / 0.5 mi
King Fahad Gate - 0.8 km / 0.5 mi
Well of Zamzam - 0.9 km / 0.6 mi
Maqam Ibrahim - 1 km / 0.6 mi
Kaaba - 1 km / 0.6 mi
Black Stone - 1 km / 0.6 mi
The Clock Towers - 1 km / 0.6 mi
Al-Salam Gate - 1.1 km / 0.7 mi
Safa and Marwah - 1.2 km / 0.8 mi
As-Haabee Exhibition - 1.4 km / 0.8 mi
Masjid Al-Jinn - 2.1 km / 1.3 mi
Al Malaa Cemetery - 2.4 km / 1.5 mi

The nearest major airport is King Abdulaziz Intl. Airport (JED) - 92.8 km / 57.7 mi

, Sheraton Makkah Jabal Al Kaaba Hotel

Attractions

Points of interest

  • Distances are displayed to the nearest 0.1 mile and kilometer.
  • Great Mosque of Makkah - 0.5 km / 0.3 mi
  • 60th Street - 0.7 km / 0.4 mi
  • Alkhalil Courtyard - 0.7 km / 0.4 mi
  • Souk Al-Khalil - 0.8 km / 0.5 mi
  • King Fahad Gate - 0.8 km / 0.5 mi
  • Well of Zamzam - 0.9 km / 0.6 mi
  • Maqam Ibrahim - 1 km / 0.6 mi
  • Kaaba - 1 km / 0.6 mi
  • Black Stone - 1 km / 0.6 mi
  • The Clock Towers - 1 km / 0.6 mi
  • Al-Salam Gate - 1.1 km / 0.7 mi
  • Safa and Marwah - 1.2 km / 0.8 mi
  • As-Haabee Exhibition - 1.4 km / 0.8 mi
  • Masjid Al-Jinn - 2.1 km / 1.3 mi
  • Al Malaa Cemetery - 2.4 km / 1.5 mi
  • The nearest major airport is King Abdulaziz Intl. Airport (JED) - 92.8 km / 57.7 mi

About the property

Property policies

Check-in

  • Check-in: From 04:00 pmIn case of late Check-in please contact Almosafer or the property directly to avoid cancellation
  • Check-out: Until 12:00 pm

Check-in Instructions

In accordance with directives issued by the relevant authorities for Hajj Season 1446 AH, guest check-in at all hospitality facilities in Makkah is prohibited during the Hajj season, except for individuals holding an official Hajj permit or a permit to enter Makkah issued by the authorized authorities.
Saudi citizens are exempt from this restriction, with a strict reminder that they are not permitted to perform Umrah during this period.
This restriction is effective from 1 Dhul-Qi'dah 1446 AH (corresponding to April 29, 2025) until 10 Dhul-Hijjah 1446 AH (corresponding to June 6, 2025).

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • No onsite parking is available
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in Special Instructions

Front desk staff will greet guests on arrival.

Important information

You need to know

In accordance with directives issued by the relevant authorities for Hajj Season 1446 AH, guest check-in at all hospitality facilities in Makkah is prohibited during the Hajj season, except for individuals holding an official Hajj permit or a permit to enter Makkah issued by the authorized authorities.
Saudi citizens are exempt from this restriction, with a strict reminder that they are not permitted to perform Umrah during this period.
This restriction is effective from 1 Dhul-Qi'dah 1446 AH (corresponding to April 29, 2025) until 10 Dhul-Hijjah 1446 AH (corresponding to June 6, 2025).

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Guests are provided with hand sanitizer.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
  • As per the regulations set by the Ministry of Hajj & Umrah , Umrah licenses will not be issued from 15 Dhu al-Qi'dah to 15 Dhu al-Hijjah, 1445 AH. Kindly be informed that hotel bookings in Makkah are temporarily suspended on our website and application throughout this period. Travellers are advised to check the instructions set by the Ministry of Hajj and Umrah before paying and confirming their reservations.

Fees and extras

Optional fees

In accordance with directives issued by the relevant authorities for Hajj Season 1446 AH, guest check-in at all hospitality facilities in Makkah is prohibited during the Hajj season, except for individuals holding an official Hajj permit or a permit to enter Makkah issued by the authorized authorities.
Saudi citizens are exempt from this restriction, with a strict reminder that they are not permitted to perform Umrah during this period.
This restriction is effective from 1 Dhul-Qi'dah 1446 AH (corresponding to April 29, 2025) until 10 Dhul-Hijjah 1446 AH (corresponding to June 6, 2025).

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: 95 for adults and 47.5 for children (approximately)
  • Fee for in-room wireless Internet: 75 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property description

General description

In accordance with directives issued by the relevant authorities for Hajj Season 1446 AH, guest check-in at all hospitality facilities in Makkah is prohibited during the Hajj season, except for individuals holding an official Hajj permit or a permit to enter Makkah issued by the authorized authorities.
Saudi citizens are exempt from this restriction, with a strict reminder that they are not permitted to perform Umrah during this period.
This restriction is effective from 1 Dhul-Qi'dah 1446 AH (corresponding to April 29, 2025) until 10 Dhul-Hijjah 1446 AH (corresponding to June 6, 2025).

  • License number: 10009788
  • Commercial Registration No: 4031099303

Seize the opportunity to embark on your sacred pilgrimage to Makkah and partake in Umrah or Hajj with the nurturing support of our compassionate team and the tranquil ambiance that permeates every moment of your stay at the Sheraton Makkah Jabal Al Kaaba Hotel. Behold panoramic partial views of the new expansion of Al Masjid Al Haram from our towering abode nestled in the Jabal Al Kaaba District.

Sheraton Makkah Jabal Al Kaaba Hotel's central location renders it the perfect choice for pilgrims and explorers seeking solace, with close proximity to iconic landmarks such as the Zamzam Well, Makkah Museum, Clock Tower Complex, and Assalamu Alaika Ayyuha Annabi Museum.

During peak seasons such as Ramadan and Hajj, our air-conditioned pedestrian bridge offers seamless access to Masjid Al Haram, providing convenience and ease for our esteemed guests. Discover sanctuary and solace during your journey to Saudi Arabia at the Sheraton Makkah Jabal Al Kaaba Hotel. Book your stay now at Sheraton Makkah Jabal Al Kaaba Hotel and commence a transformative journey of spiritual enlightenment in this sacred city.

Location

Sheraton Makkah Jabal Al Kaaba Hotel is ideally situated in the prestigious Jabal Al Kaaba district of Makkah, just minutes from King Abdullah Gate. Guests can easily explore nearby attractions such as the iconic Kaaba and the historic Masjid al-Haram, both within walking distance from the hotel. Discover the enchanting Makkah Museum, Assalamu Alaika Ayyuha Annabi Museum and Abraj Al Bait Towers, and the revered ZamZam Well and Al Noor Mount while immersing yourself in the sacred ambiance of the area.

Dining

Delight your palate with a diverse array of culinary delights at our three onsite restaurants at Sheraton Makkah Jabal Al Kaaba Hotel, specializing in Middle Eastern, Asian, and International cuisines. If you are a fan of Asian Food, Asia Restaurant features signature dishes from East Asia and South Asia such as Singapore Noodles and Beef Rendang from Indonesia and original kebab and biryani recipes from Rajasthan. Whether craving authentic Gulf and Levantine dishes or International delicacies, Al Firdous Restaurant meets all tastes. Additionally, guests can enjoy the convenience of in-room dining or unwind with a refreshing beverage at the hotel's Chocolate Lounge.

Rooms

Our prestigious 5-star establishment offers 412 generously appointed rooms, suites, and apartments, each providing either a partial view of the new expansion of Masjid Al Haram or a picturesque cityscape. Indulge in sumptuous furnishings designed to cocoon you in comfort and relaxation, set amidst a tranquil and serene setting. Sheraton Makkah Jabal Al Kaaba Hotel 110 exquisitely designed apartments showcase a contemporary aesthetic adorned with Islamic motifs, ensuring a harmonious blend of modernity and tradition. Feel like home with in -room comfy amenities such as plush bedding, Wi-Fi, living area, TV, desk and iron, and well-appointed bathrooms stocked with premium toiletries, shower, hair dryer, slippers and bathrobe, ensuring a rejuvenating stay for every guest.

Amenities

Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, wedding services, and a banquet hall.

Business, and other amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Makkah? This hotel has 161 square feet (15 square meters) of space consisting of conference space and meeting rooms.