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Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Zona Hotelera
Just the right price. Not too big. Good for families and couples. Hot food. Tastes good. Drinks not too watered down. Came in Mothers day weekend so considered low volume.
Romeo, May 2025
Great family-oriented resort! Lots of daily planned activities. Beautiful and clean beach. Friendly and welcoming staff. Good variety of food choices. Will return!
K. Donovan, May 2025
Everything was so close and walkable distance. Food was fantastic. The waiters were amazing! Made some great friends, met some great people!
Amanda, May 2025
It was a great place will be coming back
Pavel, May 2025
Very nice resort with a clean beach and very nice rooms
Ana Silvia Saldaña, May 2025
All staff were so kind and accommodating during our entire stay. The room was great and very clean, including daily cleaning service. There was lots to do on the hotel grounds and it was a short safe walk to downtown area. We caught a fish on an excursion and the chefs at Ventanas cooked them for us and prepared an amazing meal. The Mexico Travel Solutions staff on site were so helpful in planning some excursions and transportation. Would definitely recommend staying here!
Deanna, May 2025
This property is top rated for
Cleanliness
9.2
Service
9.4
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Amenities

Amenities for Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

FAQs

FAQs for Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Have a specific question in mind?

Check our FAQ section to find answers to commonly asked questions. Explore popular topics and find the information you are looking for.

The check-in time at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is 15:00 and the check-out time is 12:00.
Property is located in Zona Hotelera, Cancun, Mexico.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at Casa de Rosa, one of the property's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.

, Sunscape Cancun All-Inclusive Resort & Spa by Hyatt
The top amenities available at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt includes Night club, Free Wi-Fi, Shuttle to airport, Extra charge Babysitting service, Front desk.
Yes, free cancellation is available. However, it is recommended to review the cancellation policy carefully before making a booking.
Distances are displayed to the nearest 0.1 mile and kilometer.

West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi
Chac Mool Beach - 1.4 km / 0.9 mi
La Isla Shopping Mall - 1.5 km / 0.9 mi
El Sol de Cancun - 1.5 km / 1 mi
Tequila Museum - 1.6 km / 1 mi
Forum By The Sea Mall - 1.8 km / 1.1 mi
Isla Dorada - 1.9 km / 1.2 mi
Yamil Lu'um Archaeological Zone - 1.9 km / 1.2 mi
Forum Beach - 1.9 km / 1.2 mi
Cancun Convention Center - 2 km / 1.3 mi
Plaza Caracol Mall - 2 km / 1.3 mi
UltraMar Ferry Terminal - 2.1 km / 1.3 mi
Caracol Beach - 2.2 km / 1.4 mi
Kukulcan Plaza Shopping Mall - 2.4 km / 1.5 mi
Gaviota Azul Beach - 2.4 km / 1.5 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 21.7 km / 13.5 mi
Tulum Intl. Airport (TQO) - 176.7 km / 109.8 mi

, Sunscape Cancun All-Inclusive Resort & Spa by Hyatt
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt offers parking.
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt offers airport transportation.

Attractions

Points of interest

  • Distances are displayed to the nearest 0.1 mile and kilometer.
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi
  • Chac Mool Beach - 1.4 km / 0.9 mi
  • La Isla Shopping Mall - 1.5 km / 0.9 mi
  • El Sol de Cancun - 1.5 km / 1 mi
  • Tequila Museum - 1.6 km / 1 mi
  • Forum By The Sea Mall - 1.8 km / 1.1 mi
  • Isla Dorada - 1.9 km / 1.2 mi
  • Yamil Lu'um Archaeological Zone - 1.9 km / 1.2 mi
  • Forum Beach - 1.9 km / 1.2 mi
  • Cancun Convention Center - 2 km / 1.3 mi
  • Plaza Caracol Mall - 2 km / 1.3 mi
  • UltraMar Ferry Terminal - 2.1 km / 1.3 mi
  • Caracol Beach - 2.2 km / 1.4 mi
  • Kukulcan Plaza Shopping Mall - 2.4 km / 1.5 mi
  • Gaviota Azul Beach - 2.4 km / 1.5 mi

Nearest airports

  • Cancun Intl. Airport (CUN) - 21.7 km / 13.5 mi
  • Tulum Intl. Airport (TQO) - 176.7 km / 109.8 mi

About the property

Property policies

Check-in

  • Check-in: From 03:00 pm To 12:00 am

  • Check-out: Until 12:00 pm

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property uses a grey water recycling system and eco-friendly cleaning products
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in Special Instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Important information

Fees and extras

Property description

General description

Near Chac Mool Beach

Location

Located in Cancun (Zona Hotelera), Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 4-minute drive from La Isla Shopping Mall. This all-inclusive property is 1.2 mi (1.9 km) from Cancun Convention Center and 1.4 mi (2.2 km) from Gaviota Azul Beach.

Dining

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at Casa de Rosa, one of the property's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.

Rooms

Make yourself at home in one of the 458 air-conditioned rooms featuring refrigerators and free minibar items. 55-inch plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and a complimentary water park. This Mediterranean property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business, and other amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cancun? This property has 5726 square feet (532 square meters) of space consisting of conference space and 5 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.