Sunset Plaza Karon by RESAVA

This hotel sits on a hill and you have to walk down about a quarter of a mile at a 33° incline. If you are over 35 years old you should not attempt it. It’s a very terrible location and please make sure you tell people that it is such a steep walk, it’s almost unbelievable cab drivers won’t come up all the time

The pool bar wasn't open. It was run down. Staff were not helpful. I really hated being there.

Great property but needed updating as the shower was almost falling apart in our unit. Also the huge hill to the property made access difficult but the free bus was a plus, however there was one day it just didn't run and there was just a note on the door without explanation. I understand low season but more communication would be better.

Our 2 bed, 2 bathroom apartment was very spacious and on first glance we were very pleased. Had a spa bath on the balcony and a great sea view. On closer inspection there were a few issues. The bathrooms had a strange unpleasant smell, as did the kitchen sink. The chrome around base of the shower was filthy and rusty. Plenty of cooking equipment such as sauce pans and utensils etc but a bit short on crockery- we only had one teaspoon and 2 plates and thick plastic glasses. As far as amenities go... the advertised bar was not open at all ( closes in low season apparently!). The pool area was nice, but had very limited seating and was in total shade after midday. There is a very steep (though quite short) slope to the apartments. You need to be fairly able to do this every time you leave and return. There is a free shuttle van which we used quite frequently. Operates 9 to 6 most days Takes you and picks up from supermarket and beach. To get to restaurants etc. had to walk along and cross over a very busy and dangerous 4 lane road with no paths and no safe crossing place. But once done this some nice restaurants along the sea front.

Our apartment was supposed to be 2 king beds and a cot for toddler. as booking was for 4 adults and one child. I. I queen bed and 2 singles no cot. 2. Microwave didnt work. 3. kettle leaked. 4. bath leaked from underneath when plug let out. rust was also noted around shower base. 4. they wanted to charge us 400 australian for a cot or roll out for the child. trying to negotiate with staff was difficult. ended up moving to another hotel.

Overall was good, just realised that we have to paid for the electricity fee (which is quite expensive) when we check out. It should be mentioned when we booked it.