Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- No visitors or unregistered guests are allowed in guestrooms.
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. For any questions, please contact the property using the information on the booking confirmation. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
- Guest providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property:
- Christmas Eve (24 December) Gala Dinner per adult: INR 4000
- Christmas Eve (24 December) Gala Dinner per child: INR 2000 (from 6 to 12 years old)
- New Year's Day (1 January) Gala Dinner per adult: INR 4000
- New Year's Day (1 January) Gala Dinner per child: INR 2000 (from 6 to 12 years old)
- Valentine's Day (14 February) Gala Dinner per adult: INR 4000
- Valentine's Day (14 February) Gala Dinner per child: INR 2000 (from 6 to 12 years old)
We have included all charges provided to us by the property.
Optional fees
- Fee for buffet breakfast: approximately INR 750 for adults and INR 750 for children
- Airport shuttle fee: INR 2820 per vehicle (one-way, maximum occupancy 3)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
In Bengaluru (Bangalore City Center)
Location
In the heart of Bengaluru, The Chancery Pavilion is within a 5-minute drive of M.G. Road and Cubbon Park. This luxury hotel is 2.5 mi (4 km) from Ulsoor Lake and 2.6 mi (4.2 km) from Vidhana Soudha.
Dining
Grab a bite at Ithaca - All Day Dining, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 222 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Amenities
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get around on the shuttle (surcharge), which operates within 0 kilometers.
Business, and other amenities
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. This hotel has 2 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.