Trafalgar Square by Excel Apartments

Check in was easy, we loved the location and shower was great! However, it was rather noisy, the bed was quite uncomfortable, living room furniture was limited, and the space was over-heated. We left feeling rather exhausted after two tough night's sleep.

Great little flat and in the middle of town. Clean, easy check in. WiFi didn’t work and a bit of a signal black spot but great value and location.

Good bits:Great location and good apartment. Great shower. Small bad bits: Key code needs to be clearer, it took us ages to get in. No cutlery that we could find, we did ring but no one came. Also WiFi was not very good. The company emailed us at 1pm asking if we had left by 10am.we actually left at 9.30am so this was a bit pointless.

We had an amazing stay. Nice 2BR ensuite APARTMENT with a loft Living room. Kitchen equipped with W/M and D/W. We had a nice stay, especially in the heart London with all points of interest, restaurants etc around. The only negative were the rounded flight of stairs, which led to some discomfort with suitcases being brought up, especially to 3rd floor.

Apartment has a good location, just by Trafalgar square. Placement between chinese restaurant and pubs gives chinese food smell through windows and on terrace all afternoons and a lot of noise from the pub until 11PM. Apartment is not ventilated and gets warm, outside temperature was around 20 during our stay and inside 25-28 degrees. Summers must be very warm. Check in was delayed as cleaning was not done on time, so we had to stay outside building in the rain 30-40 minutes which was not nice. Very hard to understand the person managing the phone as english was not great, emails are good though. A bit cumbersome check-in process with passport submissions and credit card verification before getting access could be better. Some left over clothes including used underwear was still placed in some of the drawers in a bedrom, this was not nice!! The apartment was okay enough, sufficient space and two bed rooms. Some maintenance needed though, tiles almost loose in bathroom floor and wear and tear on ealls, floor, doors etc. windows were double with very old outer windows which need replacement. Good kitchen space but we did not use it other than refrigerator. If you are not picky and can sleep in warm and noisy bedroom then OK pick, but would avoid during summer as it will be way too hot.

It was difficult to find and we were on the fourth floor which was difficult for my elderly mother. But once we got into the room it was absolutely perfect!!! The house was clean and had everything we needed for the night. We ate dinner at the dining room table and opened the large panel sliding glass door to let the night air in - amazing!! The property is very walkable which was most important to us. Also, there was a washer/dryer so we were able to do laundry. It took FOREVER to dry but other than that, it was great. The location made this property perfect!!!