Treebo Pappilon Palace - PVS Circle

Very nice location and friendly staff

Clean and good service

Clean, well appointed Rooms. All basic amenities like hot water, Air conditioning. Located at Centre with good connectivity

This is a terrible property for any family to stay. DON"T STAY!!! First of all, they do not regard all the bookings if you booked through the third party. Secondly, when my family arrived at this property they really threatened to cancel the booking by disputing the number of allowed guests in the hotel. My extended family stayed there for a night with the right count of guests, but they totally disagreed and overcharged us. There is no way these people need to be in business not honoring the legitimate bookings. The worst of all they will trip the BREAKER IN THE MIDDLE OF THE NIGHT. Then claim that there is a power cut when other rooms still have power. These thieves shouldn't be getting away like these. I did speak to the manager or the owner but he failed to resolve the case satisfactorily.

The day after I checked in, I gave Reception a list of shortcomings which were taken care of by the time we returned to our room ( 30th Dec ). Minor things like no hand towels, only one tea cup for the two of us,only one coffee sachet, TV malfunction etc. The most irritating problem was the faucet for cold water in the bathroom would not budge, so I had to manage on 30th Dec with only hot water which meant no possibility of shower and we had to fill up the bucket with cold water initially before turning on the geyser so that water is available at the right temperature. The leaking toilet spray was set right quickly. The cupboard floor had some sticky substance, though the housekeeping guy did try, it was not clean enough. My wife was unwell on 31st Dec night and next morning, at my request, Reception arranged to send a bowl of Upma and coffee to our room which was very much appreciated. Our relatives brought us lunch the next day and we asked for spoons which were quickly sent by Reception. The lighting could be brighter. There is only one tubelight in the centre of the room and a night lamp. Near the cupboard area ( Room 001 ), we could do with some more illumination at night. I have given you feedback to the extent I can recall three days after our return to Mumbai. Cheers Niranjan Bhat 4th Jan 2018

On first day room provided was very small , had smelly bathroom , mattress was squeecky/ hard and hot water tap wasn't working. Staff made some stop gap arrangements to make 1st day bearable. Staff changed the room for 2nd day. It was better. Appreciate courteous staff who listened complaints made stop gap arrangements since other all the other rooms were booked .