Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: Alipay
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Check-in Special Instructions
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 48 hours prior to check-in.
Important information
You need to know
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- At check-in, guests must provide a negative PCR COVID-19 test result.
- The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 48 hours prior to check-in.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fees and extras
Optional fees
- Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
- Rollaway bed fee: CNY 235.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
In the city center
Location
A stay at DoubleTree by Hilton Shenzhen Airport places you in the heart of Shenzhen, within a 10-minute drive of Bihaiwan Golf Club and Yifang Center. This hotel is 8.3 mi (13.3 km) from Shenzhen Polytechnic and 9.1 mi (14.7 km) from Shenzhen University.
Dining
Enjoy Chinese cuisine at JU | 聚中餐厅, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 315 air-conditioned rooms featuring minibars and flat-screen televisions. Private bathrooms with separate bathtubs and showers feature bathrobes and slippers. Conveniences include phones, as well as safes and desks.
Amenities
Take advantage of recreation opportunities such as an indoor pool or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Business, and other amenities
Featured amenities include a 24-hour front desk and a safe deposit box at the front desk. Planning an event in Shenzhen? This hotel has 1575 square feet (146 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).