Emporio Cancun Optional All Inclusive

My friends and I had a wonderful stay at Emporio. We did the all-inclusive option, which made life less complicated. There were some specialty cocktails that were not included in the all-inclusive option, but I didn’t mind. There were plenty of options that were included. The drinks and the beach/pool areas were fantastic. Our room was clean when we arrived and housekeeping came daily. The line at check-in did take over an hour, so be prepared for that possibility. The food at the buffet was overall quite good, although some things were hit or miss. One night, they had a taco bar complete with a vertical spit for tacos al pastor—that was the best food item I had! The breakfast spread was very good, but the buffet doesn’t open until 7am and we had early excursions some days, so we didn’t get to eat or have coffee before leaving the resort. There is a Starbucks on site, but that also doesn’t open until 7am. We found out later that there is a convenience store nearby where you can buy coffee and snacks before 7am, but it is outside the resort. There are two restaurants on site that require reservations. We went to the Italian restaurant, and I wouldn’t recommend it. I ordered pesto and it was basically olive oil with small amounts of basil—not at all like a standard pesto. We were not able to get a reservation for the Argentinian place, but the food looked delicious. The resort had some sort of entertainment each night, which was lovely!

This hotel was great. There was a good choice of buffet food plus several on site restaurants (which require a reservation). Breakfast was also excellent with lots of choice. The main bed in our family room was very comfortable and the room was spacious. The sofa bed was not comfortable. The room was clean, but the balcony was not. Food and drinks can be bought to you around the poolside. The service is slow around lunch time, but the staff are friendly. The hotel is on an amazing beach. We had lots of fun splashing in the waves. There are also several good pools, possibly a little cold this time of year (December), but fine so long as you are swimming around. The jacuzzi's were warmer than the pools. We had a great time.

The beach is in good condition. Room is clean. Staff are nice and helpful. Location is only 5 mins away from Maya Museum. There are a 7-11 store and a Domino's across the street. (I didn't eat inside the hotel.) Overall price/quality balanced well.

Friendly staff, great access to beach, the infinity pool with bar overlooking the beach was great, lots to love, just need more shaded loungers on the beach!

This property was very convenient, multiple pools. The hot tubs could have been hotter. We experienced not Having electricity twice during our stay and an issue with getting the room cleaned but when we went to the front desk the manager did not hesitate to compensate us for being inconvenienced. The bar staff was fun and the food was pretty good. I would stay there again.

The staff at this resort are so nice ! Clean the bedrooms everyday. The service was great. I would give the food a 7/10 , because of lack of flavor and it’s not really a party place but its so close to the clubs that it doesn’t matter. Family and solo traveler friendly