Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: Alipay
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Drones and aerial surveillance devices are not permitted at this property.
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. All guests are required to present a valid government-issued ID card at check-in. A valid passport with UAE entry stamp, UAE Emirates ID, and GCC (Gulf Cooperation Council) ID are accepted.
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- New Year's Eve (December 31) Gala Dinner per adult: 1650
- New Year's Eve (December 31) Gala Dinner per child: 825 (from 4 to 12 years old)
We have included all charges provided to us by the property.
Optional fees
- Fee for buffet breakfast: approximately 164 for adults and 82 for children
- Fee for in-room wired internet: 100 per night (rates may vary)
- Airport shuttle fee: 900 per vehicle (one-way)
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Location
With a stay at Qasr Al Sarab Desert Resort by Anantara in Al Mirayr (Mahdar Sahab), you'll be steps from Rub' al Khali.
Dining
Grab a bite at Al Waha, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 205 guestrooms featuring minibars and espresso makers. Rooms have private furnished balconies or patios. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Encounter the local wildlife with a safari, then enjoy recreational amenities including outdoor tennis courts and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and free babysitting.
Business, and other amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.