Rydges Camperdown

Stayed 2 nights, I booked a room with 2x double beds but recieved a room with one bed, front desk told me it was a booking error through the website I used however there was nothing I could do to fix this. They did move me to another room almost 40 minutes later with two single beds, one of which was broken and swayed from side to side and the room was not clean. The bathroom was dirty with hair everywhere, uncleaned toilet and coffee cups had been used and not cleaned (and this room was not what I paid for). Housekeeping only replaced towels after first night and nothing else. We didnt even have a hand towel or tea & coffee. When having breakfast our food items were cleared from the table whilst we were sitting at the table, even after I mentioned that we were still eating. It felt like we were being rushed along even though we had not been there long and it was almost empty. I was also charged twice for parking. Wifi did not work either. I usually stay in Darling Harbour and have stayed in many Rydges previously but would not stay here again.

The location is convenient, the rooms well presented and the staff very pleasant but the car park is a dreadful rabbit warren.

Convenient to our show at Enmore Theatre. Room was spacious and very clean. Only downside was there was no information on room service or amenities in the room. Otherwise a very pleasant stay.

When greeted at check in, the lady was miserable and customer service whatsoever. When asked where to park she just said the basement. I asked how do we get there and she said down the driveway. The room smelt awful, had to open the window as soon as we walked in. The air conditioning was hardly working and it was so hot in the room.

It's super convenient location wise. Room was clean. There was one problem though, apparently there is a Q code to access all information about your stay and the usual info found in a folder. Fine, but you have to tell the punters it exists and how to access it! Same with the wi-fi password.

Great location, facilities offered everything. Underground car parking was difficult.