SAR
العربية
Retrieve my trip
+966554400000
JEN Hong Kong by Shangri-La Featured Image
JEN Hong Kong by Shangri-La Exterior
JEN Hong Kong by Shangri-La Exterior
JEN Hong Kong by Shangri-La Exterior detail
JEN Hong Kong by Shangri-La Reception
JEN Hong Kong by Shangri-La Rooftop Pool
JEN Hong Kong by Shangri-La Rooftop Pool
JEN Hong Kong by Shangri-La Gym
Home
Hong Kong
Hongkong
JEN Hong Kong by Shangri-La

JEN Hong Kong by Shangri-La

Hotel

508 Queens Road West, Hongkong, Hong Kong
8.6
Based on 1000 reviews

Location

8.6

Cleanliness

8.8

Service

8.8

Jeg havde desværre mistet mit fly, så det var kun min veninde, der overnattede på hotellet. Jeg kontaktede hotellet på forhånd, og personalet var meget hjælpsomme og imødekommende i forhold til situationen, hvilket blev værdsat. Værelset var stort, rent og enkelt indrettet på en behagelig måde. Check-in forløb hurtigt og nemt, og hele opholdet virkede velorganiseret. Maden var lækker med et stort udvalg, hvilket også var et klart plus. Personalet var generelt okay og servicemindede. Alt i alt en god oplevelse trods de ændrede rejseplaner.
Mae
·
May 2026
The room is newly renovated. Very very nice . Every time when I visit Hong Kong , I stayed at this hotel . I like the hotel more and more . Highly recommended
king man
·
Apr 2026
Very attentive staff, high quality service for the price
Cameron
·
Apr 2026
Great staff and comfy bed, quiet and convenient location
Betsy
·
Mar 2026
Staffs very helpful
Chau Lin
·
Jan 2026
There were renovations in progress close to our room, causing it to be very noisy. On our arrival, we found it way too noisy. We were moved to a more quiet side of the hotel. Staff very accommodating without an6 hassles.
Estelle
·
Jan 2026
Map

Your stay

​
​

Amenities

Amenities for JEN Hong Kong by Shangri-La

Wi-Fi

Wi-Fi

Express check-in/check-out

Express check-in/check-out

Front desk

Front desk

Gym/fitness centre

Gym/fitness centre

Lifts

Lifts

Concierge

Concierge

Laundry service

Laundry service

Conference room

Conference room


Internet Access

Internet Access

Wi-Fi

Free

Food & drink

Food & drink

Breakfast

Extra charge

Services

Services

Wedding services

Front desk services

Front desk services

Front desk

Concierge

Laundry service

Express check-in/check-out

Luggage storage

Beauty & wellness

Beauty & wellness

Gym/fitness centre

Accessibility

Accessibility

Wheelchair accessible

Parking & transportation

Parking & transportation

Limousine service

Parking

Pool & beach

Pool & beach

Outdoor pool

General

General

Lifts

Non-smoking hotel

Multilingual staff

Business centre

Ballroom

Conference room

FAQs

FAQs for JEN Hong Kong by Shangri-La

Have a specific question in mind?

Check our FAQ section to find answers to commonly asked questions. Explore popular topics and find the information you are looking for.

The check-in time at JEN Hong Kong by Shangri-La is 15:00 and the check-out time is 12:00.
Property is located in 508 Queens Road West, Hongkong, Hong Kong.
For lunch or dinner, stop by Cafe Malacca, a restaurant that specializes in Malaysian cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee., JEN Hong Kong by Shangri-La
The top amenities available at JEN Hong Kong by Shangri-La includes Free Wi-Fi, Express check-in/check-out, Front desk, Gym/fitness centre, Lifts.
This hotel offers non-smoking rooms.
Yes, free cancellation is available. However, it is recommended to review the cancellation policy carefully before making a booking.
Distances are displayed to the nearest 0.1 mile and kilometer.

University of Hong Kong - 0.4 km / 0.3 mi
Victoria Harbour - 0.6 km / 0.4 mi
Hollywood Road - 1.4 km / 0.9 mi
Hong Kong - Macau Ferry Terminal - 2.1 km / 1.3 mi
Soho - 2.2 km / 1.4 mi
Mid-levels Escalators - 2.3 km / 1.4 mi
Hong Kong Zoo and Botanical Gardens - 2.7 km / 1.7 mi
Lan Kwai Fong - 2.7 km / 1.7 mi
IFC Mall - 2.8 km / 1.7 mi
International Finance Centre - 2.9 km / 1.8 mi
Cyberport - 2.9 km / 1.8 mi
Landmark Shopping Area - 3 km / 1.9 mi
Central Harbourfront Event Space - 3.1 km / 1.9 mi
HSBC Hong Kong Headquarter Building - 3.1 km / 1.9 mi
Peak Tower - 3.2 km / 2 mi

The preferred airport for JEN Hong Kong by Shangri-La is Hong Kong International Airport (HKG) - 35.6 km / 22.1 mi

, JEN Hong Kong by Shangri-La
JEN Hong Kong by Shangri-La offers pool access.

Attractions

Points of interest

  • Distances are displayed to the nearest 0.1 mile and kilometer.
  • University of Hong Kong - 0.4 km / 0.3 mi
  • Victoria Harbour - 0.6 km / 0.4 mi
  • Hollywood Road - 1.4 km / 0.9 mi
  • Hong Kong - Macau Ferry Terminal - 2.1 km / 1.3 mi
  • Soho - 2.2 km / 1.4 mi
  • Mid-levels Escalators - 2.3 km / 1.4 mi
  • Hong Kong Zoo and Botanical Gardens - 2.7 km / 1.7 mi
  • Lan Kwai Fong - 2.7 km / 1.7 mi
  • IFC Mall - 2.8 km / 1.7 mi
  • International Finance Centre - 2.9 km / 1.8 mi
  • Cyberport - 2.9 km / 1.8 mi
  • Landmark Shopping Area - 3 km / 1.9 mi
  • Central Harbourfront Event Space - 3.1 km / 1.9 mi
  • HSBC Hong Kong Headquarter Building - 3.1 km / 1.9 mi
  • Peak Tower - 3.2 km / 2 mi
  • The preferred airport for JEN Hong Kong by Shangri-La is Hong Kong International Airport (HKG) - 35.6 km / 22.1 mi

About the property

Property policies

Check-in

  • Check-in: From 03:00 pm To 12:00 am In case of late Check-in please contact Almosafer or the property directly to avoid cancellation
  • Check-out: Until 12:00 pm

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Check-in Special Instructions

The check-in location differs from the property location. Check-in location: [Level 28, Club Lounge]. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Due to renovations, some of the areas might be affected including front desk and some rooms is not available until February 28, 2027. Disposable plastic tableware and other plastic products are available at the front desk (surcharge). Due to renovations, some of the areas might be affected including front desk and some rooms is not available until February 28, 2027. During the renovation period, the front desk has been relocated to the Club Lounge on the 28th Floor. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Room occupancy is determined by the property and accommodates the number of guests selected in your search. Bedding arrangements may vary and may not always include a separate bed for each guest. Please ensure the room you book meets your bedding requirements.

Please note that if the bed type (e.g., double bed or twin beds) is not explicitly specified in the room name, bed configuration is subject to hotel availability upon check-in.

Important information

You need to know
  • The seasonal pool will be open from June to August.
  • Pool access available from 7:00 AM to 8:00 PM.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • A car is not required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.

Fees and extras

Optional fees

  • Fee for buffet breakfast: approximately HKD 238 for adults and HKD 238 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property description

General description

Located in the heart of Hong Kong Island, JEN Hong Kong by Shangri-La Hongkong offers a welcoming stay just minutes from Victoria Harbour and the Hong Kong - Macau Ferry Terminal. The property features 283 contemporary rooms, some accommodations include harbour views and access to the exclusive Club Lounge. Inspired by modern Asian comfort, the hotel’s design blends clean lines with warm tones, creating a relaxed urban atmosphere. JEN Hong Kong by Shangri-La Sai Wan Hongkong is conveniently situated within 3 km of Soho and Lan Kwai Fong, ideal for guests looking to explore the city's vibrant dining and nightlife. On-site amenities include a seasonal rooftop pool, fitness centre, business centre, and multilingual concierge services. Pictures of JEN Hong Kong by Shangri-La highlight the thoughtful interiors and city views that reflect the dynamic character of its surroundings, making it a practical choice for both business and leisure travellers.

Location

A stay at JEN Hong Kong by Shangri-La places you in the heart of Hong Kong Island, within a 5-minute drive of Victoria Harbour and Hong Kong - Macau Ferry Terminal. This hotel is 1.9 mi (3.1 km) from Soho and 2.2 mi (3.6 km) from Lan Kwai Fong.

Dining

For lunch or dinner, stop by Cafe Malacca, a restaurant that specializes in Malaysian cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms

Stay in one of 283 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Amenities

Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business, and other amenities

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Hong Kong Island? This hotel has 1033 square feet (96 square meters) of space consisting of conference space and meeting rooms. Limited parking is available onsite.

Renovations

The property will be renovating from November 9 2026 to January 24 2027 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
Top Destinations
Top Hotels
Top Flight Routes
Most Booked Airlines