Terra Suites

Comfortable room including small kitchen, bed very good for sleeping, wide windows made the room very sunny. Staff was kind and it's also possible to have a private taxi transfer to main airport for 45€.

Once again, I enjoyed my quiet stay at "Terra Suites", and it's been my 3rd time there already. Whenever I travel to Istanbul, I make a reservation w/ them only. It pays off every time, since it makes me feel very comfy there and I'm already familiar w/ the neighborhood, which saves time in the long run. The quality : cost ratio is very good, too. The hotel is located within a 10-15-minute walking distance from the Taksim Square, from where you can easily get to any part of Istanbul or its surroundings by public transportation (buses, trams, subway, funicular, ferries from the Kabatas pier, Havabus or Havaist airport shuttles) or taxies. The personnel at the reception desk, Semet and Ismeil, are both exceptionally helpful and go out of their way to attend to your every need (like when I needed fresh towels, or room service, or replacement of a wall clock in my room, extra dish soap for kitchenette, or ran out of shampoos or hand soap or toilet tissue). Semet was there for my 1 a.m. check-in and patiently explained every detail to me (how to set the PIN on the safe deposit box, AC and elevator usage, etc.) Both Ismeil and Semet can help you w/ directions (as I couldn't find an entrance to the nearby mosque, womens' section, a video call was arranged for me to speak with a local guy who explained it to me). They could help you w/ calling a taxi, too. My room was exactly like pictured in the photo, and everything worked properly. The room service was excellent.

Great value for the price

good

Staff was perfect, room was really clean but the environment was really bad. Very crowded and quiet dirty, but very kind people.

Terra Suites left me in Tears Before booking, I did my research carefully. I chose Terra Suites because the photos and reviews online made it seem clean, trustworthy, and comfortable. Unfortunately, what I walked into was the complete opposite. My experience at Terra Suites left me shocked, upset, and deeply disappointed. From the moment I opened the door, I felt something was terribly wrong. A strong, smell hit me immediately, and as I walked inside, it only got worse. The apartment was dirty , neglected, and nothing like the clean, welcoming space shown online. The toilet was leaking, adding to the sense of chaos and discomfort. But the moment that truly broke me was when, as I was pleading with Expedia customer service for help, I saw a mouse running underneath the bed. I cannot describe the disbelief I felt. No traveler should ever have to deal with something like this. At that point, I knew this wasn’t just unpleasant—it was a serious health risk. It was very late but I managed to book another place to stay for the night . What made everything even harder was that the manager of Terra Suites refused to give me a refund, despite the conditions being completely unacceptable and nothing like what was promised. The lack of care, responsibility, and basic professionalism was truly heartbreaking. This property should never be available on any booking site until they fix everything. No one deserves to walk into a place that feels unsafe, unclean, and entirely misrepresented.