Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- Tax ID - 100000463800003
- This property accepts credit cards and mobile payments; cash is not accepted
- Mobile payment options include: Google Pay, Apple Pay, Huawei Pay, Tap & Go, UnionPay QuickPass, Samsung Pay, Naver Pay, and Visa Checkout
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Parties and events are allowed on site
- Long-term renters welcome
- This property uses solar energy, plus eco-friendly cleaning products
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Important information
You need to know
- Pool access available from 6 AM to 10 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is not required for transportation to and from this property.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AED 300 per accommodation
We have included all charges provided to us by the property.
Optional fees
- Fee for buffet breakfast: approximately AED 125 for adults and AED 62.50 for children
- Airport shuttle fee: AED 200.00 per vehicle (one-way, maximum occupancy 3)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: AED 120.0 per day
- Service fee: 10 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
Kindly note that starting from 15th September 2023, there will be an adjustment to the standard chain cancellation policy for all properties managed by Rotana Hotel Management. This modification will involve a change from the previous policy, which required cancellation by 2pm the day prior to arrival, to a new guideline where policy will be aligned with the local time of the respective hotel, precisely at Cancellation by 23:59hr on 1 day prior to arrival. This amendment will be applicable to all flexible rate/bookings ONLY.
The affected rate plans include, but are not limited to:
• All Flexible Rates.
• Stay and Save offers which has flexible cancellation policies.
Please take note that specific hotels enforce different cancellation policies for festive seasons, events, and trade fair dates.
Location
When you stay at Park Rotana in Abu Dhabi, you'll be on the riverwalk, within a 5-minute drive of Khalifa Park and Miraj Museum. This family-friendly hotel is 2 mi (3.2 km) from Zayed Sports City Stadium and 2.1 mi (3.4 km) from Sheikh Zayed Grand Mosque.
Dining
Enjoy local and international cuisine at Ginger All Day Dining, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily for a fee.
Rooms
Make yourself at home in one of the 318 guestrooms featuring minibars and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Business, and other amenities
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Abu Dhabi? This hotel has 7922 square feet (736 square meters) of space consisting of conference space and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.