How to Complete American Airlines Web Check-In Online in 2025
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How to Complete American Airlines Web Check-In Online in 2025
This guide explains how American Airlines passengers can use the airline’s web check-in service to confirm their booking, choose seats, and download their boarding pass before arriving at the airport.
Make your travel smoother with American Airlines' web check‑in. This time‑saving option lets you complete check‑in online, select seats, and receive boarding passes, all before setting foot at the airport.
American Airlines lets eligible travellers check in 24 hours before scheduled departure, up to 45 minutes before for domestic flights, and up to 60 minutes before for international flights departing to or from the U.S. This option is available via:
- The American Airlines website (check-in portal)
- The AA mobile app, with mobile boarding pass delivery
American Airlines Web Check‑In: Step‑by‑Step Guide
Step 1: Access the Check‑In Portal
Open aa.com or the AA app and navigate to “Check‑in” or “Online Check‑In”.
Step 2: Enter Booking Details
Provide one of the following to access your reservation:
- Booking reference (PNR) or e‑ticket number
- Last name (must match exactly)
- Frequent flyer number, in some cases
Step 3: Select Passenger(s) & Flight Segment
Choose which travellers and flight legs to check in. All segments on American-operated flights can typically be included.
Step 4: Choose or Confirm Seat
Select a seat if available or confirm the pre-assigned one. Seat selection is allowed during the window before confirmation.
Step 5: Add Extras (Optional Before Confirming)
Add services like checked baggage or upgrades before submitting. These typically cannot be added after finalising check-in online.
Step 6: Review & Confirm
Double-check name spelling, flight info, passport details (if requested), and seat selection. Confirm to finalise check-in.
Step 7: Obtain Boarding Pass
Choose your boarding pass delivery method:
- Mobile boarding pass via app or email
- Printable PDF via AA.com
- Downloadable QR code link sent via email/SMS
Step 8: At the Airport
- If you are checking baggage, proceed to the baggage drop well before the cutoff.
- If only carry-on: head directly to security or gate
Note: Boarding typically closes 15 minutes before departure for domestic, and 45 minutes before for international AA flights
Documents Required
- Booking reference (PNR) or e‑ticket number
- Surname exactly as it appears on the booking
- Valid ID or passport; passport requirements vary by destination
- If using a mobile boarding pass, ensure your device is charged; otherwise, have a printed copy ready
Ensure all submitted information matches your reservation to prevent check‑in issues.
Traveller Tips for Smooth Check‑In
- Check in exactly at the 24-hour mark if seat upgrades or preferred seating are important; earlier check-ins can help avoid being bumped in oversold situations.
- Confirm whether your departure airport accepts mobile boarding passes, as some may require printing.
- Add baggage or extras before confirming check-in; these cannot usually be added afterwards.
- Allow extra time if online check-in fails, use a kiosk or counter early.
- Boarding gate closing times vary by destination; always verify timing on your boarding pass and flight résumé.
Frequently Asked Questions About American Airlines Web Check‑In
Can I check online if I have checked baggage?
Yes. You can complete online check-in and then proceed to a baggage drop-off counter at the airport before the check-in cutoff. If you’re only travelling with a carry-on, you may go directly to security or the gate.
Why can’t I check in online for my flight?
Online check-in may be unavailable if:
- The first segment is a codeshare operated by British Airways, Iberia, or Japan Airlines
- You are an unaccompanied minor, travelling with a pet, or using a military fare.
- The departure airport does not support mobile boarding passes.
- You requested special services, or your itinerary is complete.x
In those cases, use a kiosk or check-in counter.