How to Complete Malaysia Airlines Web Check-In Online in 2025
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How to Complete Malaysia Airlines Web Check-In Online in 2025
This guide explains how Malaysia Airlines passengers can use the airline’s web check-in service to confirm their booking, choose seats, and download their boarding pass before arriving at the airport.
Malaysia Airlines offers web check‑in from 48 hours up to 90 minutes before departure, for both domestic and international flights, including ASEAN routes.
This service lets you pre-select seats, obtain your boarding pass in advance, and avoid airport queues. Be aware that airport check‑in counters close 60 minutes before departure, while boarding gates shut 30 minutes prior
Malaysia Airlines Web Check‑In: Step‑by‑Step Guide
- Visit Malaysia Airlines’ official website or launch the Malaysia Airlines mobile app, then click Web Check‑In.
- Enter your booking reference (PNR) or e‑ticket number, plus your surname, and click “Check In”.
- Select the passenger(s) and flight(s) you wish to check in.
- Choose your seat (standard seats are free; extra‑legroom may incur a fee).
- Finalise check‑in to download, print, or save your boarding pass to your device.
- If you have checked baggage: proceed to the baggage drop counter no later than 60 minutes before departure (60 min domestic & international at KLIA; 45 min domestic elsewhere in Malaysia)
- If travelling with hand luggage only: head straight to security, then to the boarding gate—closing 30 minutes before take‑off.
Documents Required
For Web Check‑In:
- Booking reference (PNR) or e‑ticket number + surname
- Valid passport or photo ID (especially for international/ASEAN flights)
At the Airport:
- Mobile or printed boarding pass
- Valid ID or passport
- Checked baggage, if any
- Additional docs required for infants, passengers with special assistance, or those travelling with pets (may require counter check‑in)
Helpful Tips for Smooth Travel
- Check in at the earliest opportunity (48 hours out) to secure your preferred seat.
- Save a backup of your boarding pass: email it to yourself, screenshot it, or print a copy, it’s useful if your mobile fails.
- Self-service kiosks are available at KLIA, Kota Kinabalu, Kuching and others—for seat changes or reprints.
- Plan for baggage drop times: arrive at least 60 minutes before departure if checking luggage.
- Domestic vs international: Aim to be at the airport 90 minutes pre-flight for domestic and 2 hours for international
- Counter check‑in is needed for infants alone, passengers with pets, special needs, or certain ASEAN flights.
Frequently Asked Questions About Malaysia Airlines Web Check‑In
When does online check‑in open and close?
It opens 48 hours before and closes 90 minutes prior to departure for most flights. Mobile app check-in follows the same schedule.
Can I check in multiple passengers together?
Yes, web check‑in allows you to process multiple passengers under the same booking (up to nine).